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Carolina Exteriors Plus, LLC named to Qualified Remodeler TOP 500 for 2020

Posted by carolina

Apex, NC (August 14, 2020) – Qualified Remodeler, a leading publication serving remodelers and home improvement companies in the U.S., has ranked Carolina Exteriors Plus, LLC as the No. 390 on its 42nd annual TOP 500 remodelers of 2020. Since 1978, the QR TOP 500 has tracked the industry’s largest and fastest growing companies. In 2020, the TOP 500 represented $10 billion in remodeling sales volume on over one million jobs.

Carolina Exteriors Plus, LLC was chosen as a 2020 Top 500 remodeler by the Qualified Remodeler editorial staff for meeting a set of criteria including installed remodeling dollar volume, total years in business, industry association membership, industry certification, industry awards and community service.

Carolina Exteriors Plus, LLC is a specialty replacement contractor based in Apex, NC, serving the Raleigh Triangle area. Offering expert installation of siding, windows, entry doors, and roofing, we’ve garnered national attention and received numerous awards for excellence and customer service. Our reputation and experience has earned us recognition by major building manufacturers, leading to being credentialed by some of the industry’s top brands such as James Hardie, CertainTeed, Owens Corning and Pella.

“Being included again on the Qualified Remodeler 2020 Top 500 List is a tremendous accomplishment. Our growth and accomplishments are attributable to our commitment to delivering an Exceptional Customer Experience each and every day”, says Clifton Muckenfuss, Co-Founder and Owner of Carolina Exteriors Plus, LLC. “Our team members have embraced excellence and our customers ultimately win when we deliver!”

“Based on Qualified Remodeler’s analysis, the Top 500 firms tend to share several common attributes, including strong revenues, a commitment to customer service, insightful sales techniques and strong customer loyalty,” says Qualified Remodeler owner and editorial director, Patrick O’Toole. “These attributes helped put the firms on this list and contribute to their success.”

Additional information on the Top 500 can be found in the August issue of Qualified Remodeler and at qualifiedremodeler.com.

Our New Digital Experience is Available!

Posted by carolina

During this time of uncertainty amid growing concerns associated with the Covid-19 virus, Carolina Exteriors is committed to the safety and well-being of our customers, team members and trade partners. We also truly believe Homeowners DESERVE a better experience than they’re accustomed to when doing a home improvement project. We understand how valuable your time and safety are, and we would like to be respectful of it, especially during this time!

Carolina Exteriors is taking steps to not only protect our prospective and current customers and team members, but we have the tools, technology, and experience necessary to help our customers through the Carolina Exteriors Digital Experience. Simply download a FREE APP and take photos of your home and you’ll get a 3D model rendering that will allow you to experiment with different siding types and colors.

Additionally, the app will use real data about your home – like your square footage – so that you can get a realistic price estimate for your project. Use the app to dream up what you want, then let Carolina Exteriors turn it into a reality.

Watch the video by clicking on the image below and read below.

1. DOWNLOAD THE HOVER APP The free Hover app is available on Apple and Android devices. Carolina Exteriors will send you an email with a link to click that will direct you to download the app. This way, you’ll be able to choose from our specific products and get more accurate pricing. [PRO TIP: make sure to download the app on the device where we send the invitation link]

2. TAKE PHOTOS OF YOUR HOME’S EXTERIOR The Hover app will guide you through which photos to take and use them to develop a 3D version of your home, with accurate exterior measurements. This will ensure that you are able to visualize what different design features will actually look like on your home.

3. START TRYING OUT VARIOUS PRODUCTS AND COLORS Now comes the fun part! Use the app to see what different types of roofing, siding, etc. will look like on your home. Feel free to experiment with different color ideas to create YOUR dream project.

4. VIRTUAL PROJECT DISCOVERY CALL On the scheduled day/time of your Virtual Project Discovery Call via Zoom, your Design Consultant with discuss your specific needs and wants, timelines, expectations, etc. We will review your Critical Measurement Report, look at the 3-D model of your home, including colors and we can use what you have created to ensure we are on the same page for your project, including budget, etc. By using Hover, you’ll know exactly what to expect in terms of design and budget. Now, all you have to do is sit back and let us get to work!

5. DESIGN PLAN CREATION AND REVIEW Based on your preliminary discovery call, we will prepare a detailed Design Plan, including scope of work, products, options, etc. Our Design Consultant will then contact you to schedule your video conference to review your personalized Design Plan and pricing – all from the comfort of your own home!

If you would like to have one of our specialists come by and take the photos for you, we will be more than happy to accommodate. As always, feel free to reach out to us directly with any questions or concerns.

Carolina Exteriors Plus’ Response to COVID-19

Posted by carolina

(Apex, NC) March 17, 2020 – At Carolina Exteriors, we care deeply about our employees, our clients and our communities, and take the evolving and global nature of the coronavirus very seriously. We are focused on ensuring our people and our clients are supported with information and resources; closely following the recommendations of the world’s leading health organizations and their containment objectives and implementing our business continuity plans in response to the developments. While the risks and long-term impacts of coronavirus are hard to quantify and change day-to-day, we are taking the appropriate steps and continue to actively monitor the impact the virus may have on the communities we serve.

HOW WE ARE HELPING SUPPORT OUR PEOPLE

The risk around coronavirus is constantly evolving. We closely monitor the advice of the World Health Organization, U.S. Centers for Disease Control and regularly issue updates on the situation to all our staff. The information and advice we distribute is in line with the World Health Organization’s recommendations and communications, including:

We are further supporting employees with options to work from home as their personal situation warrants and are currently ensuring technology solutions are in place to enable that capability with little to no disruption to client service.

Leadership within the organization meets to assess the situation, evaluate each individual market’s risk level, continuously review scenarios and needs, and implement our business continuity plans to ensure everyone in the organization is empowered to take the appropriate steps around coronavirus as it relates to prevention, vigilance, or for a confirmed or suspected case of coronavirus in one of our offices or adjacent office space.

HOW WE ARE HELPING SUPPORT CUSTOMERS

We understand that our ability to ensure the continuity of our business and client services is an important consideration in any client’s decision to partner with us. Our essential business function plan contains steps to mitigate the risk of business interruption and ensure an effective and timely response in the event of an unforeseen disruptive event. Project Managers have been advised not to be inside your home, but if your project requires our Project Managers to be inside your home, we ask that CDC best practices are followed to keep us all safe.

Continuity of business and providing a social distancing option is now available for customers who would like to utilize this option. The Carolina Exteriors Digital Experience will be used for initial Design Consultations in lieu of in-person visits. For ongoing projects, please use BuilderTrend and the communication method you are comfortable with such as phone calls, text messages, google hangouts or FaceTime.

This includes identifying back up team members and subcontractors who can assist should your project manager or contractors fall ill. Additionally, we have updated our staff on CDC protocols for staying healthy that include, but not limited to: sanitizing surfaces that are frequently touched, avoiding touching others, sanitizing hands, and monitoring temperatures (before work and in the afternoon). We have equipped project managers with hand sanitizer and disinfectant, so they can follow CDC recommendations. We have asked project managers to stay home if they show signs of COVID-19 (shortness of breath, fever, cough) and to send subcontractors home if they show signs of COVID-19.

If you, the customer, show symptoms of COVID-19 (fever, shortness of breath, cough) please inform your project manager, if you have started a project, or your sales representative if you have not started your project, immediately. We will follow the CDC guidelines of home isolation meaning we will stop all projects and visits until you are cleared from a medical professional. Please read “what do to if you are sick” for more information.

If circumstances evolve to where our services to our clients face an imminent/or present threat, we will follow the CDC’s recommendations for COVID-19 exposure. This includes, but not limited to: testing for COVID-19, staying home except to get medical care, wearing a facemask if you are sick, symptom monitoring, and staying home until you are clear to leave home. All team members and subcontractors who are exposed to or test positive for COVID-19 will need clearance from medical professionals before returning to work.

WHO TO CONTACT FOR QUESTIONS

Please call our office with general questions or concerns at (919) 886-7587. If you have more specific questions about “new” projects or services, you can request a unique link at Carolina Exteriors Digital Experience; otherwise, due to the volume of calls and inquiries, our team will get the message and get back to you within two business days.

60% Referral & Repeat Customer Rate Professionally Credentialed Construction Project Managers [NARI] Manufacturer Trained Installation Teams 10 Year Written Workmanship Warranty Flexible Project Financing Options 5-Star Reputation 60% Referral & Repeat Customer Rate Professionally Credentialed Construction Project Managers [NARI] Manufacturer Trained Installation Teams 10 Year Written Workmanship Warranty Flexible Project Financing Options 5-Star Reputation 60% Referral & Repeat Customer Rate Professionally Credentialed Construction Project Managers [NARI] Manufacturer Trained Installation Teams 10 Year Written Workmanship Warranty Flexible Project Financing Options 5-Star Reputation

Carolina Exteriors
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