Support

Brooke Fox

Support Specialist

Call us today! 919-886-7587

919-886-7587

Text us today! 919-886-7587

919-886-7587

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Warranty/Service Request

Warranty, Service & Maintenance Request

Here at Carolina Exteriors, we stand behind our work. We pride ourselves on putting quality first, but if you have an issue with a product we installed for you, we’re here to help. Please use the form below to submit your information as well as a photo or video of your product on which you’re requesting service.

Find a list of all of our manufacturer warranties here.

Please note: A $175 Labor/Diagnostic/Trip Charge will apply on all NON-warranty calls. If we diagnose the issue you are reporting to NOT be related to our labor and work, there will be a fee for our diagnosis and solution. We will credit the diagnostic fee if you have the non-warranty repairs completed. We stand behind our work and are happy to come out and diagnose an issue, but if it is not related to our labor on the project, we have to charge for our time.

Warranty Service Request

  • Phone
  • Attach Photos or Video of Request
    Max. file size: 50 MB.
  • Max. file size: 50 MB.
  • Max. file size: 50 MB.

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60% Referral & Repeat Customer Rate Professionally Credentialed Construction Project Managers [NARI] Manufacturer Trained Installation Teams 10 Year Written Workmanship Warranty Flexible Project Financing Options 5-Star Reputation 60% Referral & Repeat Customer Rate Professionally Credentialed Construction Project Managers [NARI] Manufacturer Trained Installation Teams 10 Year Written Workmanship Warranty Flexible Project Financing Options 5-Star Reputation 60% Referral & Repeat Customer Rate Professionally Credentialed Construction Project Managers [NARI] Manufacturer Trained Installation Teams 10 Year Written Workmanship Warranty Flexible Project Financing Options 5-Star Reputation

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