Every year between June and November, North Carolina residents prepare for hurricane season. On average, our state is affected by at least two storms each year, so, odds are it’s only a matter of time before the next one rolls through. Of course, any storm poses a threat to your home. That’s why our warranties are designed to give you peace of mind that your home upgrades will be protected in the event of storm damage.
That’s right, we have your back. Continue reading to learn more about all of the warranty options available to our customers.
Our Labor Warranty
First things first, all of the projects we do for our customers are covered by our 10-year labor warranty. While product defects are covered under manufacturer warranties, our labor warranty covers workmanship, for ten years from the completion date of your project.
What does this mean? For a decade after your home renovation project, our team will make any repairs or corrections as a result of defects in labor to the products we installed. It all comes down to standing behind our work.
We’re proud of what we do and if we make a mistake during the installation of any product, we’ll do whatever it takes to make it right. It’s as simple as that.
Our Manufacturer Warranties
Part of our job as your trusted home exterior remodeler is to search for the best possible products to offer. That means finding manufacturers that stand behind their products as much as we stand behind our work. We’re proud to offer the following manufacturer warranties to our customers.
There are plenty of reasons why we love James Hardie siding, not the least of which is the company’s comprehensive warranty options. Firstly, all James Hardie siding products come with a 30-year limited warranty. Beyond that, the company offers a 15-year limited ColorPlus® Technology warranty in addition to a 15-year warranty on HardieTrim® products.
Your roof is especially susceptible to damage during hurricane season. Our preferred roofing material, Owens Corning®, offers some of the best coverage in the industry. The company’s warranties include a preferred protection roofing system limited warranty and a limited standard roofing warranty, depending on the products you choose.
Windows and Doors
We proudly offer a variety of products from three of the leading window and door manufacturers in the country: ProVia, Therma-Tru, and Pella. All three companies offer comprehensive warranty coverage, depending on the products you choose. You can see the details for each available warranty in more detail by clicking here.
How to Submit a Warranty Request
Whether you experience a product or workmanship issue during hurricane season or any other time of the year, we want you to have peace of mind that we’ve got you covered. We pride ourselves on high-quality work and top-notch customer service and we’ll do what it takes to go above and beyond for you.
In the unfortunate event that you experience an issue with a product we install, all you have to do is submit a warranty service request by filling out the form on this page. Once you do, we’ll contact you to get more information and come up with a plan to make things right.
Our Warranties Are Designed With You in Mind
We hope that reading this article gives you more peace of mind that your home is protected by our warranties. If you’d like to know more details about our warranties or you have questions about anything else, please don’t hesitate to contact us. We’re here for you during every step of your project and beyond.